Fulfillment Policy
Fulfillment Policy | Social Cali

Fulfillment Policy for Social Cali Marketing Agency

Effective Date: October 14, 2024

Welcome to Social Cali! Below is our Fulfillment, Refund, and Cancellation Policy, which outlines our service agreements and customer rights regarding subscriptions, cancellations, and refunds. If you have any questions, feel free to contact us.

Refund Policy

At Social Cali, we pride ourselves on delivering exceptional marketing services. However, we understand that circumstances may change. Our refund policy is as follows:

  • Refunds for Services: All services are provided on a month-to-month basis, and payments are non-refundable. If a client is dissatisfied with our service, they may request a review of their case by emailing support@socialcali.com. Any refunds issued are at the sole discretion of Social Cali and will be reviewed on a case-by-case basis.
  • Work in Progress: No refunds will be provided for work already performed or in progress during the subscription period.

Cancellation Policy

Our clients enjoy the flexibility of month-to-month agreements with Social Cali. Should you need to cancel, please adhere to the following:

  • Notice Requirement: Cancellations require a 30-day notice. This ensures that our team can properly wrap up services and deliver any outstanding deliverables.
  • How to Cancel: To initiate a cancellation, send an email to support@socialcali.com or call us at 1-415-888-9561. Please provide your business name, contact information, and a brief reason for the cancellation request.
  • Final Billing Cycle: If the cancellation request is received during an active billing cycle, services will continue until the end of that cycle. No prorated refunds will be issued for mid-cycle cancellations.

Contact Us

If you have any questions or concerns regarding our Fulfillment Policy, please contact us:

Thank you for trusting Social Cali with your marketing needs! We look forward to continuing to provide you with outstanding service.

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